Terms and Conditions
What are the cancellation policies?
Cancellations are accepted up to 3 days before the arrival date, unless otherwise specified in the terms and conditions of certain special offers. If a cancellation is made after this deadline, the full cost of the stay will be charged.
What are the terms for making changes?
Fee for changing a reservation: 15€
Payment Methods
What payment methods are accepted?
We accept the following payment methods:
– Credit cards
– American Express (Amex)
– Bank transfer
– Cash
– Vacation checks
– Meal vouchers (only for dining and exclusively in card format; paper vouchers are no longer accepted)
Family & Services
Does the hotel offer services for children?
Yes. A crib is available upon request for €8. Our staff can also recommend family-friendly activities nearby.
Is childcare available?
No, this service is not offered by the facility.
Rates & Dates
Do rates vary depending on the season?
Yes. Our rates are dynamic and vary depending on the season and availability. We invite you to check our booking engine to see today’s rate.
Animals
Are pets allowed?
Yes, pets are welcome for an additional fee of €10 per pet per night.
Groups
Do you accept group reservations?
Yes. Contact us for a personalized quote. We offer group trips tailored to the different seasons (spring, summer, fall, and winter).
Other
Do you have another question?
Please feel free to contact us:
Phone: 04 66 32 99 97
Email: contact@hotel-les2rives.com
